Objective

Applies To

• Billing
• Extensions
• Usage Charges

Procedure

1. Log in to the 8x8 Application Panel. 
2. Select My 8x8.
3. Select Billing Statements > View.
   
   
4. Scroll down to the Statement Details - Services section.
5. Locate the extension in the Telephone #/Ext. column. Services associated with each extension are split up on individual line items.
   • To view charges associated to a calling plan, find the line item that names both the extension number and complete phone number in the Telephone #/Ext. column.
   • For other services, look in the Service Plans column to ensure you are viewing the service charges you wish to examine for that extension.
6. In the Service ID/Start Date column to the far left, click the 15-character hyperlink to open the Service Details for that line item.