How do I view a phone's MAC address on the physical phone?

Updated: 04/11/2024

Objective

Determine the MAC address of different IP phones.

Applies To

  • Poly
  • Yealink
  • Cisco
  • MAC Address

Procedure

This will allow you to check the MAC address of the phone by using the phone menu on the phone display if the Sticker Label on the lower back portion of the phone cannot be read properly.

Poly

  1. From the Home view, select or tap Settings.
  2. Press 4. Status.
  3. Press 1. Platform.
  4. Press 1. Phone.
  5. Mac address will appear and be labeled as S/N.

Yealink

  1. From the Menu view, select, or tap Status.
  2. Mac address will appear and be labeled as MAC.

Cisco SPA

  1. Press the Setup button to open the Setup menu.
  2. Press 3 or scroll down with the navigation keys to option 3 and press Select soft-key to open the Settings menu.
  3. Press 5 or scroll down with the navigation keys to option 5 and press Select soft-key to open the Network Configuration menu. 
  4. Press 3 or scroll down with the navigation keys to option 4. Mac address will appear and be labeled as MAC Address.