Objective
View and return missed calls on your Poly, Cisco, or Yealink phone.
When a call comes in while you’re away, your phone may display a “Missed Calls” message or icon.
Applies To
- Poly
- Cisco
- Yealink
If you don’t see your model listed, refer to the user manual for your phone.
Procedure
Cisco SPA 525G2
If the LCD screen shows a missed call, press the Miss softkey to view a list of missed calls.
If the LCD screen does not show a missed call:
- Press the Setup button.
- Scroll to Call History and press Select.
- Scroll to Missed Calls and press Select.
Poly
SoundPoint IP series and VVX 300
To the right of the phone display, press the down arrow button to view the Missed Calls list.
Poly VVX 400
From Lines view, press the down arrow button to view the Missed Calls list.
To enter Lines view, press the Home button until the screen displays your phone lines.
Poly VVX 500/600
From Lines view, touch the clock icon in the upper left corner of the screen to view the Missed Calls list.
To enter Lines view, press the Home button until the screen displays your phone lines.
Yealink T23
If the LCD screen shows a missed call, press the View softkey to view a list of missed calls.
If the LCD screen does not show a missed call, press the History softkey to view your call history list. A bouncing arrow (looks like a check mark) icon denotes missed calls.