What does the 911 notification email look like?

Question

When a user dials 911 and an email notification is sent what does that email look like that is sent to administrators?

Applies To

  • 8x8 Unified Communications
  • Canada, USA

Answer

Below is an example of the 911 email notification sent to configured administrators on a Site basis. The View in Map link at the bottom of the email will provide the location the call was reported dialed from in Google Maps.
From: 8x8 Emergency Call Notification <ERS@NY.911.intrado.com>
Sent: Tuesday, September 19, 2023 1:08 PM
To: bob.down@acmedynamite.com
Subject: 911 Call Alert from 9403XXXXXX
### 911 Call Alert ###
Time: 2023.09.19 13:08:16 - CDT
Callback: 9403XXXXXX
Account Name: Acme Dynamite
Name: Bob Down
Street Number: 54321
Street Name: Crater Court
Location:
City: Shortfuseville
State: TX
Zip Code: 79999
ERL ID: 9D8E9260-72B0-4622-9FEA-F9A3F6CEE945
View in Map