2025-10-20: Customer Survey Issue

Updated: 10/22/2025

Issue

NOTE: As of Tuesday October 22, this issue appears to be resolved. If you still experience issues with survey links, please Contact 8x8 Technical Support​​​​​​.  
Some customers who receive an 8x8 survey link may experience issues with opening the survey, due to platform issues with the provider Qualtrics. Qualtrics is actively investigating this issue. If needed, you can review the issue status, here.

Applies To

  • 8x8 Customer Surveys
  • Qualtrics