8x8 Web Dialer is Not Supported on Safari

Updated: 06/06/2024

Symptom

When attempting to download the Web Dialer extension for Safari, you receive a message that reads, "'8x8 Web Dialer' is no longer supported. You can find newer extensions reviewed by Apple in the App Store or Safari Extensions Gallery."

Applies To

  • Safari
  • 8x8 Web Dialer

Cause

Safari blocks support for legacy extensions that come from outside the Safari Extensions Gallery.

Resolution

Use Google Chrome, and install the 8x8 Web Dialer extension from the Chrome Web Store.