Temporarily Failed to Send Fax Error

Updated: 04/23/2024

Symptom

When attempting to send an internet fax, you receive an error that reads, "Temporarily failed to send fax."

Applies To

  • 8x8 Work for Desktop
  • Internet Fax

Resolution

Clear Cache & Log Out

  1. Clear browser cache.
  2. Log out of 8x8 Work for Desktop and then log back in. Note: Closing 8x8 Work for Desktop is not considered as logging off.

Cause

This may be due to a browser cache issue. Logging out of 8x8 Work for Desktop will resync the app to the 8x8 server.