Question
In which countries is 8x8 Contact Center SMS service supported?
Applies To
- 8x8 Contact Center
- SMS
Answer
8x8 Contact Center SMS can send SMS messages to most countries in the world; however, SMS channels for receiving SMS messages into the contact center can only be configured in the countries listed below.
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Croatia
- Czech Republic
- Denmark
- Estonia
- Germany
- Hong Kong
- Hungary
- Israel
- Latvia
- Lithuania
- Malaysia
- Netherlands
- Norway
- Poland
- Portugal
- Puerto Rico
- Spain
- Republic of Korea
- Philippines
- Singapore
- Sweden
- Switzerland
- United Kingdom
- The United States
Additional Information
The 8x8 Contact Center SMS feature is available to X Series customers (X7/X8) only.