What is the standard Voicemail Inbox limit?

Updated: 04/17/2024

Question

What is the standard Voicemail Inbox limit?

Applies To

  • Admin Console
  • Voicemail

Answer

By default, the voicemail inbox limit is 40 messages per extension with a maximum voicemail message length of 5 minutes.
The default voicemail inbox limit can be increased to a maximum of 80 stored messages or decreased to a limit of 20 stored messages per extension. To request an adjustment to your voicemail inbox message limit, create a case with 8x8 Technical Support. Please note that requests to increase the voicemail inbox limit beyond 80 stored messages will require the engagement of professional services, and will incur a fee.