Question
What is an account administrator in 8x8 Admin Console?
Applies To
- Admin Console
- Account Administrator
Answer
The account administrator is the person who controls your 8x8 system via Admin Console. The administrator sets up the system (usually with the help of Implementation Service) and can configure settings, edit extensions, and add or remove services. The administrator is also the main point of contact for 8x8.
After completing your initial order, the account administrator will receive an email from 8x8 Customer Support similar to the one below. Follow the links and instructions in that email to create a password and log in for the first time.
Dear Ms. Jones,
You have been granted phone system administrator privileges to 8x8's Admin Console.
To begin using 8x8's Admin Console, click on the link below to create your password. Then log in to Admin Console by going to sso.8x8.com, clicking Sign In at the top and then Admin Console.
Username: MsJones
Password: Click the link to create or reset your password*
Password: Click the link to create or reset your password*
Admin Console guides and video tutorials are available at www.8x8.com/welcome.
Sincerely,
Your 8x8 Support Team
*For your security, passwords require at least one lower-case letter, one capital letter, one number, and one special character.