Objective

Applies To

• Admin Console
• 8x8 Contact Center

Procedure

Assign a Number

1. Log in to Admin Console as an administrator.
2. Navigate to 8x8 Contact Center > Channels.
3. Search for the phone number.
4. Check the box next to the phone number.
5. Select Assign to Contact Center.
6. A green banner will display at the top of the page to confirm the phone number has been assigned to 8x8 Contact Center.

Unassign A Number

1. Log in to Admin Console as an administrator.
2. Navigate to 8x8 Contact Center > Channels.
3. Search for the phone number.
4. Check the box next to the phone number.
5. Select Unassign.
6. A green banner will display at the top of the page to confirm the phone number has been unassigned from 8x8 Contact Center.