Objective
Download and run the WinMTR tool.
Applies To
- WinMTR
- Networking
Procedure
- Go to WinMTR for Windows Download.
- Follow instructions to download the compressed file.
- After downloading has completed, extract the folder to the desktop (or other desired location).
- Open the folder and run the program (WinMTR.exe or WinMTR64.exe).
- For Host use the correct 8x8 media server based on the phone location. The full list of IP Addresses is available in the X Series Technical Requirements.
- Press Start.
- Run test for a minimum of two minutes and a maximum of five minutes.
- Click Stop.
Additional Information
If the link above is unavailable, we provide the file for download here as a courtesy. Click here to download the WinMTR tool.
Troubleshooting steps can be found in Garbled and Choppy Audio Troubleshooting.