Download WinMTR Ping and Traceroute Tool

Updated: 05/28/2024

Objective 

Download and run the WinMTR tool.

Applies To

  • WinMTR
  • Networking

Procedure

  1. Go to WinMTR for Windows Download.
  2. Follow instructions to download the compressed file.
  3. After downloading has completed, extract the folder to the desktop (or other desired location).
  4. Open the folder and run the program (WinMTR.exe or WinMTR64.exe).
  5. For Host use the correct 8x8 media server based on the phone location. The full list of IP Addresses is available in the X Series Technical Requirements.
  6. Press Start.
  7. Run test for a minimum of two minutes and a maximum of five minutes.
  8. Click Stop. 

Additional Information

If the link above is unavailable, we provide the file for download here as a courtesy. Click here to download the WinMTR tool.
Troubleshooting steps can be found in Garbled and Choppy Audio Troubleshooting.