Symptom
When logging in to 8x8 Work for Mobile on your Android device, you are presented with a blank screen and the login page does not load.
Applies To
- 8x8 Work for Mobile
- Android Devices
- Google Chrome
Resolution
Download Google Chrome and set it as your default browser for your mobile device:
- On your Android device, open Settings (cog icon).
- Tap Apps & notifications.
- At the bottom, tap Advanced.
- Tap Default apps.
- Tap Browser App > Chrome.
Cause
Google Chrome has not been installed and set as the default browser.