Symptom
I'm seeing crosses against the phone symbol, or an exclamation symbol in the top right corner, of my phone but I am not receiving an error message on the screen.
Applies To
- Poly VVX models
Resolution
You can manually check warning messages that don't automatically pop-up.
- Press the button with the House symbol.
- Using the directional pad navigate to Settings.
- Scroll down to option Status.
- Scroll down to option Diagnostics.
- Scroll down to option Warnings.
Additional Information
If this does not fix the issue, conduct a hard reset on your Poly device to restore the phone to its original settings. See How to Reset Poly Phone to Factory Default Settings.