Will I owe a fee if I cancel my 8x8 account?

Updated: 09/09/2024

Question

Will I owe a fee if I cancel my 8x8 account?

Applies To

  • 8x8 Accounts & Services
  • Cancellation

Answer

Possibly, depending on when you've requested to cancel. When you sign up for 8x8, you're signing up with a contract, so if you're requesting to cancel before the contract end date, you will owe for the remainder of the contract as well as any usage costs and taxes/fees. Refer to your service agreement and our Terms and Conditions for details.