Objective
Create an inbound queue in 8x8 Contact Center.
Applies To
- 8x8 Contact Center
- Configuration Manager for Contact Center
- Call Queues
Procedure
- From the Configuration Menu, open Queues/Skills.
- Click + or Inbound Phone.
- Enter the desired properties in the Properties tab.
- Click Save.
Additional Information
For more information, see the 8x8 Contact Center Administrator guide.