Objective
When attempting to reset your 8x8 Work password, you receive an error that reads, "Your company turned off 8x8 login."
Applies To
- 8x8 Work
- Admin Console
Procedure
This process requires administrator access to Admin Console.
- Log in to Admin Console.
- Select Identity Management.
- Ensure the 8x8 Username and Password option is checked.
- Save your changes.