8x8 Community

My Services Express Jitsi as a Service 8x8 Connect 8x8 Work for Web

Import Contacts to Poly Devices

Updated: 04/20/2024

Objective

Import 8x8 contacts to a Poly desk phone.

Applies To

  • Poly Desk Phones
  • Contacts

Procedure

  1. Press the Home button on the Poly device.
  2. Go to Directories > Ok.
  3. Select Recent Calls.
  4. Out of this list, highlight a random entry of the CALL LIST.
  5. Press INFO > SAVE.
  6. Save again.
You have now added the contact to the phone contact directory section. To view them, select Home > Directories  > Contact Directory.
The contacts will also be displayed in the main page of the Poly phone.

Additional Information

We encourage you to use 8x8 Work for Desktop or Work for Mobile when it comes to importing your third-party contacts (see  Import Outlook Contacts in 8x8 Work for Desktop). However, when it comes to physical Poly devices, you will have to use this manual workflow in order to import contacts to your desk phone.