Calling Countries for X-Series Licenses

Updated: 07/17/2024

Question

What countries can I call unlimited on different X Series licenses?

Applies To

  • X Series
  • Calling Countries

Answer

Plans include unlimited (subject to 8x8 fair-use policy) calls to standard-tariff landline and mobile numbers in each country, unless indicated otherwise.*
Calls to premium-rate, special services and out-of-zone numbers are metered and billed at the prevailing 8x8 rates. You can build your rate card here.
Unlimited unmetered calling applies to business telephony users (X1/X2/X3/X4) for the relevant calling zones. For contact center users (X6/X7/X8), there is a pooled fair-usage allowance of 4,000 total (inbound and outbound) call minutes per user per month. Additional minutes are billed at standard 8x8 rates. This excludes inbound calls from 8x8 toll-free numbers, as all such calls are metered at standard 8x8 toll-free termination rates.
+ X1 licenses for different zones cannot be mixed on the same system.
* Excludes mobile calling.

X1

Unlimited domestic calling within the country associated with the license (UK, Ireland, USA, Canada, Australia or New Zealand). This means that if you are a US-based customer with a UK phone number, your license includes unlimited domestic calling within the US, regardless of the country affiliated with the license.

X1 Nationwide

A single X1 license type designed to replace the old X1 licenses, available as of November 1, 2022. Unlimited domestic calling within the country associated with the license:
  • United States
  • Canada
  • United Kingdom
  • Ireland
  • France
  • Germany
  • Netherlands
  • Spain
  • Australia
  • New Zealand

X2

Unlimited calling within 14 Countries:
  • Australia*
  • Canada
  • France*
  • Germany*
  • Ireland*
  • Italy*
  • Netherlands*
  • New Zealand*
  • Puerto Rico
  • Spain*
  • Sweden*
  • Switzerland*
  • United Kingdom
  • United States

X3

Unlimited calling within 32 Countries:
  • Australia
  • Belgium
  • Brazil*
  • Canada
  • China
  • Denmark
  • France
  • Germany
  • Guam
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy*
  • Luxembourg*
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland*
  • Portugal*
  • Puerto Rico
  • Romania
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland*
  • Taiwan*
  • United Kingdom
  • United States

X4, X5, X6, X7, & X8

Unlimited Calling within 48 Countries:
  • Argentina*
  • Australia
  • Belgium
  • Brazil*
  • Canada
  • Chile
  • China
  • Cyprus*
  • Denmark
  • Dominican Rep
  • Finland
  • France
  • Germany
  • Greece
  • Guam
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy*
  • Japan*
  • Luxembourg*
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Peru
  • Poland*
  • Portugal*
  • Puerto Rico
  • Russia*
  • Romania
  • Singapore
  • Slovakia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland*
  • Taiwan*
  • Thailand
  • Turkey*
  • United Kingdom
  • United States