What is the administrator password for my phone or adapter?

Depending on your phone model, you may need to use a MAC password or the default for that model (see below).

If your phone or adapter has already been activated for service with 8x8 you will not be able to use the manufacturer’s default password to access the administrator settings of your phone as the admin password changes when the phone gets activated. If you do not know how to obtain your current device information, the activation code can be found in the Devices area of the 8x8 Admin Console. See Get Device Information and Passwords in 8x8 Admin Console.

If your phone or adapter has not yet been activated for service (or has been factory reset and not re-activated) and is also running on firmware earlier than UC 4.0 (Poly), you should be able to use the manufacturer’s default admin password.