Edit Role Permissions in Quality Management

Updated: 06/05/2024

Objective

Edit the permissions of different Contact Center roles within Quality Management.

Applies To

  • Quality Management
  • Roles & Permissions

Procedure

  1. Log in to your 8x8 Application panel.
  2. Select Quality Management.
  3. Sekect Settings.
  4. Select Roles.
  5. Select the role for which you wish to edit permissions.
  6. Make the desired edits .
  7. Save your changes.