Objective

Applies To

• Poly Edge B10
• Poly Edge B20
• Poly Edge B30

Procedure

Provisioning

1. Connect the phone to your local network and power it up.
2. Once the phone boots up, press the following: Home Button > and navigate to Settings (gear icon).
3. While in the setting menu, take note of the Network IP address. You will need this IP address to configure the 8x8 Provisioning Server.

4. In your computer's web browser (on the same local network as your phone), enter the following line into the browser Address bar, using the IP address of the phone:
   • http://[IP ADDRESS]
   • Example: http://192.168.0.10
   • Important: If the device is in a factory reset state (or inactive state), you will need to log into the phone using http:// and not https://
5. In the login page:
   1. Enter admin as the username.
   2. Enter the admin password you will already have set earlier, and click Sign In.
      • If the device is already set to factory default, the password will also be admin.
      • If you don't know the password and need to reset the phone to factory defaults, follow the instructions below in Restore Factory Default Settings and then return to this Provisioning section to continue.
        
        
6. Click System Management > Auto Provisioning.
   
   
7. In the ITSP provisioning section, untick the ConfigURL default box to allow editing and type or paste the following URL exactly as it is shown, below:
   • https://obicfg.8x8.com/polyedge/server.cfg;https://obicfg.8x8.com/polyedge/${mac}.cfg;https://obicfg.8x8.com/polyedge/${mac}-cust.cfg
8. Click Submit, then click OK to confirm your changes in the popup prompt. The phone should automatically reboot. If it does not reboot after a few minutes then reboot the phone manually.

9. To make the phone functional on your 8x8 service, you'll need to activate it. To do this, perform one of the following:
   • Use the phone's activation code:
     1. Press the Inactive button on the phone's display
     2. When prompted, enter the activation code provided in the phone user's 8x8 user profile in 8x8 Admin Console. The phone will restart automatically, and should come back online momentarily with the phone's extension buttons displayed.
   • Apply the phone's MAC address:
     1. In 8x8 Admin Console, find and edit the phone user's 8x8 user profile to which the phone will be assigned (this profile is required, even if the device is to be used as a conference room phone).
     2. Scroll down to and click on Voice Basic Settings to expand that section.
     3. In Activate Device by, click Input MAC address and enter the device's 12-character MAC address. The MAC address can be found on a sticker on the underside of the phone, may contain letters and numbers, and is not case-sensitive in Admin Console.
     4. Reboot the phone. It should come back online momentarily with the phone's extension buttons displayed.

Restore To Factory Default Settings

1. In your computer's web browser (on the same local network as your phone), enter the following line into the browser Address bar, using the IP address of the phone:
   • http://[IP ADDRESS]
   • Example: http://192.168.0.10
2. On the login page:
   1. Enter admin as the username.
   2. Enter the admin password you will already have set earlier, and click Sign In.
      • If the device is already set to factory default, the password will also be admin and will need to be changed.
        
        
      • Navigate to System Management > Device Update > Reset Configuration > Reset.
        
        

Using Keypad To Factory Default Settings

1. Power off the Phone
2. Power up the phone
   • While reconnecting the power to the phone Press and HOLD the Back and Home keys until the MWI LED starts blinking, then let go

Additional Information

• Line Key Configuration
• Paging