Unpair a Panasonic Handset from a Non-Working Base

Updated: 04/21/2024

Objective

Unpair a handset from a non-working base so it can be paired with a new base.

Applies To

Panasonic KX-TPA60
Panasonic KX-UDT131

Procedure

Note: These devices have reached end of sales and support.

Confirm Handset is displaying No Service.
On the Handset, press Menu.
Select Setting Handset.
Navigate down and select System Option.
Select Cancel Base.
The base should be highlighted. Press the check button.
Select Yes.
Confirm the handset display says Register Unit.

Additional Information

To pair a handset with the base, see Pair a Panasonic Handset with the Base.