Objective

Applies To

• Email
• 8x8 Contact Center

Procedure

1. Log in to Configuration Manager for Contact Center.
2. On the Home page, select the Profile tab.
   
   
   
3. On the right side of the page, locate the Tenant Email - SPAM Filtering Parameters section.
   
   
   
   
    
4. Select a Spam Threshold Level from the drop-down.
5. Enter email addresses you have identified as spam address in the Spam Black List field.
6. If you have received email that was incorrectly listed as spam, you can enter those email addresses in the Spam White List field.
7. Select Save.