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Run the Network Utility Tool through 8x8 Work for Desktop

Updated: 10/04/2024

Objective

Run the Network Utility Tool through 8x8 Work for Desktop.

Applies To

  • 8x8 Work for Desktop
  • Network Utility Tool

Procedure

Before activating the Network Utility Tool, first you need to obtain an activation key, then you need to disconnect any active VPN connection.
  1. From the 8x8 Work for Desktop login screen, trigger the main menu:
    • Windows: Press the Alt key to open the main menu.
    • Mac: The main menu displays by default.
  2. On the Help menu, click Help > Network Utility Tool to activate the utility.

Activate the Network Utility Tool

  1. In the Network Utility Tool screen, enter the following data:
    • Activation Key: Enter the activation key provided by the 8x8 engineers.
    • Company: Enter your company name. Avoid using spaces or underscores.
    • Site Identifier: (Optional) If you use the same activation key and company name at different locations, use the Site Identifier field to differentiate the results based on the details you send.
  2. Click Verify.
  3. Click Start test to run the test. The test will take about 20-30 minutes to run.
  4. When the test is completed, the logs are automatically downloaded to the 8x8 team.
  5. Optional: You can manually download these logs, by clicking Download Log File and save it on your computer. Now you can see the results of the test anytime.
Now you can see the results of the test anytime.