Objective
Reset a user profile password.
Applies To
- Admin Console
- Password Reset
Procedure
Account administrators can reset user or administrator passwords. The user will receive an email notifying them to reset their password.
- Log in to Admin Console.
- Select Users.
- To the right of the affected user, select More Options (three dots).
- Select Reset User Password.
- Select Continue to confirm that you want to reset the password.
Once the user receives an email notification, they should follow the instructions in the email to reset their password.