Assigning Call Recordings Permission to a Specific Site Scope

Updated: 06/03/2024

Objective

Restrict Call Recordings permissions to one or multiple sites in Admin Console using role-based access control (RBAC).

Applies To

Admin Console
Role-Based Access Control

Procedure

In order to restrict a user's access to call recordings to one or multiple sites, there are two role assignments that need to be created.

Recordings Role

Log in to 8x8 Admin Console.
From the upper left menu, select Roles & Permissions > Roles.
Select Create Role.
Under Application select Admin Console.
Under Permissions select Recordings.
Select Save.

Recordings Assignment

Navigate to Roles & Permissions > Assignment.
Select Create assignment.
Assign to the appropriate user.
Select the previously created role for Recordings.
Select the desired site scope/scopes (or Company).
Select Save.

Restricted Access Assignment

Navigate to Roles & Permissions > Assignment.
Select Create assignment.
Assign to the appropriate user.
Select Storage Admin.
Select the desired site scope/scopes (or Company).
Select Save.

Based on the site restrictions within assignments, the user will now have restricted access to Call Recording data.

Additional Information

For a comprehensive guide to managing your system's roles and permissions, see our Admin Console web guide.