Symptom
Unable to enter the provisioning URL on upgrade section of phone tab because the page is blank.
Applies To
- Yealink W52P GUI January 2019 or newer
Resolution
After logging in, if URL in address bar of browser is:
https://<base_IP>/servlet?p=phone-preference&q=load
Change to:
https://<base_IP>/servlet?p=phone-upgrade&q=load
Additional Information
Note: This product has reached end of life and may no longer be suppored by 8x8. This article only applies to when the Upgrade section of the phone tab is not accessible.