Objective
Use Advanced Call Forwarding to block calls from certain numbers for an extension.
Applies To
- 8x8 Admin Console
- Number Blocking
Procedure
Note: The ability to block calls from a specific number needs to be configured per user.
- Log in to 8x8 Admin Console.
- Select Users.
- To the right of the desired user, select Edit (pencil icon).
- In the edit page, scroll down to Call Forwarding Rules and expand this section.
- Check the box to enable forwarding for When user gets a call from a blocked caller.
- Select Edit (pencil).
- Enter the name or number of the caller you want to block.
- Select Add to the list. The only forwarding option is selected by default so that calls from the blocked caller go to no one and the busy signal plays.
- Select Save.
- Save the user.