Objective
Remove a device from one user and assign it to another user in 8x8 Admin Console.
Applies To
- Admin Console
- Phones
- Adapters
- Extensions
Procedure
Remove the Device from the First User
- Log in to Admin Console.
- Select Users.
- To the right of the User Profile from which you want to remove the device, select Edit (pencil icon).
- Go to Voice Basic Settings and select Deactivate.
- Select Save.
Assign the Device to the Second User
- Log in to Admin Console.
- Select Users.
- To the right of the User Profile to which you want to assign the device, select Edit (pencil icon).
- Go to Voice Basic Settings and select the device you wish to assign.
- Activate the device by entering the MAC address or using an Activation Code.
- Select Save.