Objective
Adding the ability for a user to send and receive faxes through 8x8 Work applications (internat fax) or a fax machine (analog fax).
Applies To
- Admin Console
- X2 license or higher
Procedure
Internet Fax
- Log in to Admin Console.
- Navigate to Users.
- Click Edit (pencil icon) on the right side of the page.
- Scroll to the section labeled Fax notification settings and click to expand.
- Select a number to use in Fax Number.
- Set your notification settings.
- Notification Email: The addresses which the user would like emails delivered to. Multiple emails can be chosen.
- Notify me by email when I receive a fax: The notification type the user would like to receive when a fax is delivered to the user.
- Notify me by email when I send a fax: The notification type the user would like to receive when a fax is sent form the user.
- Click Save.
Analog Fax
- Log in to Admin Console.
- Navigate to Users.
- Click Edit (pencil icon) on the right side of the page.
- Navigate to Voice Basic Settings.
- Under Device Model, select Analog Fax Device.
- Under ATA Terminal, select Add New Terminal.
- Select the device model and add a name.
- Click Add device.
- Enter the MAC address.
- Click Save.