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8x8 Contact Center Platform URL Guide

Updated: 06/14/2024

If you wish to use a Bria softphone or upload audio recordings, you must know the 8x8 Contact Center cluster URLs that your tenant is operating on. You can extract the cluster information once you log in to Agent Console or Admin Console by looking at the URL in your browser.
For example, vcc-na12x.8x8.com
Platform Login URLs FTP SIP Proxy
NA1 –P5/P6 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na1.8x8.com/AGUI/login.php
  • https://vcc-na1.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA2 –P7/P8 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na2.8x8.com/AGUI/login.php
  • https://vcc-na2.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA3 –P9/P10 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na3.8x8.com/AGUI/login.php
  • https://vcc-na3.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA4 –P11/P12 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na4.8x8.com/AGUI/login.php
  • https://vcc-na4.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA5 –P13/P14 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na5.8x8.com/AGUI/login.php
  • https://vcc-na5.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA6 –P15/P16 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na6.8x8.com/AGUI/login.php
  • https://vcc-na6.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA7 –P17/P18 (US-East) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na7.8x8.com/AGUI/login.php
  • https://vcc-na7.8x8.com/CM/login.php 
 vcc-ftps-us2.8x8.com  vcc-sip-us2.8x8.com 
NA8 –P19/P20 (US-East) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na8.8x8.com/AGUI/login.php
  • https://vcc-na8.8x8.com/CM/login.php 
 vcc-ftps-us2.8x8.com  vcc-sip-us2.8x8.com 
NA9 –P21/P22 (US-East) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na9.8x8.com/AGUI/login.php
  • https://vcc-na9.8x8.com/CM/login.php 
 vcc-ftps-us2.8x8.com  vcc-sip-us2.8x8.com 
NA10 –P23/P24 (US-East) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na10.8x8.com/AGUI/login.php
  • https://vcc-na10.8x8.com/CM/login.php 
 vcc-ftps-us2.8x8.com  vcc-sip-us2.8x8.com 
NA11 –P25/P26 (US-West) 
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na11.8x8.com/AGUI/login.php
  • https://vcc-na11.8x8.com/CM/login.php 
 vcc-ftps-us1.8x8.com  vcc-sip-us1.8x8.com 
NA12 –P27/28 (US-West)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na12.8x8.com/AGUI/login.php
  • https://vcc-na12.8x8.com/CM/login.php
 vcc-ftps-us1.8x8.com vcc-sip-us1.8x8.com
NA13 - P29/30 (US-West)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na13.8x8.com/AGUI/login.php
  • https://vcc-na13.8x8.com/CM/login.php
 vcc-ftps-us1.8x8.com vcc-sip-us1.8x8.com
NA14 - P31/32 (US-West)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na14.8x8.com/AGUI/login.php
  • https://vcc-na14.8x8.com/CM/login.php
 vcc-ftps-us1.8x8.com vcc-sip-us1.8x8.com
NA15 - P34/35 (US-West)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na15.8x8.com/AGUI/login.php
  • https://vcc-na15.8x8.com/CM/login.php
 vcc-ftps-us1.8x8.com vcc-sip-us1.8x8.com
NA17 –P37/38 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na17.8x8.com/AGUI/login.php
  • https://vcc-na17.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA18 –P39/P40 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na18.8x8.com/AGUI/login.php
  • https://vcc-na18.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA19 –P41/P42 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na19.8x8.com/AGUI/login.php
  • https://vcc-na19.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA20 –P43/P44 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na20.8x8.com/AGUI/login.php
  • https://vcc-na20.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA27 - P37/38 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na27.8x8.com/AGUI/login.php
  • https://vcc-na27.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA28 - P39/40 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na28.8x8.com/AGUI/login.php
  • https://vcc-na28.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA29 - P41/42 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na29.8x8.com/AGUI/login.php
  • https://vcc-na29.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
NA30- P43/44 (US-East)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-na30.8x8.com/AGUI/login.php
  • https://vcc-na30.8x8.com/CM/login.php
 vcc-ftps-us2.8x8.com vcc-sip-us2.8x8.com
SB1 –P1/P2 (US-West, Sandbox)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-sb1.8x8.com/AGUI/login.php
  • https://vcc-sb1.8x8.com/CM/login.php
 vcc-ftps-us1.8x8.com vcc-sip-us1.8x8.com
CA1 –P1/P2 (Canada)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-ca1.8x8.com/AGUI/login.php
  • https://vcc-ca1.8x8.com/CM/login.php
 vcc-ftps-ca1.8x8.com  vcc-sip-sk1.8x8.com
CA2 –P3/P4 (Canada)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-ca2.8x8.com/AGUI/login.php
  • https://vcc-ca2.8x8.com/CM/login.php
 vcc-ftps-ca1.8x8.com vcc-sip-sk1.8x8.com
EU2 –P3/P4 (Europe2)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu2.8x8.com/AGUI/login.php
  • https://vcc-eu2.8x8.com/CM/login.php
 vcc-ftps-uk2.8x8.com vcc-sip-uk2.8x8.com
EU3 –P5/P6 (Europe2)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu3.8x8.com/AGUI/login.php
  • https://vcc-eu3.8x8.com/CM/login.php
 vcc-ftps-uk2.8x8.com vcc-sip-uk2.8x8.com
EU4 –P7/P8 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu4.8x8.com/AGUI/login.php
  • https://vcc-eu4.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU5 –P9/P10 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu5.8x8.com/AGUI/login.php
  • https://vcc-eu5.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU6 –P11/P12 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu6.8x8.com/AGUI/login.php
  • https://vcc-eu6.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU7 –P13/P14(Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu7.8x8.com/AGUI/login.php
  • https://vcc-eu7.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU8 - P15/P16 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu8.8x8.com/AGUI/login.php
  • https://vcc-eu8.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU9 - P17/P18 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu9.8x8.com/AGUI/login.php
  • https://vcc-eu9.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU10 - P19/P20 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu10.8x8.com/AGUI/login.php
  • https://vcc-eu10.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU11 - P21/P22 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu11.8x8.com/AGUI/login.php
  • https://vcc-eu11.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
EU12- P23/P24 (Europe3)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-eu12.8x8.com/AGUI/login.php
  • https://vcc-eu12.8x8.com/CM/login.php
 vcc-ftps-uk3.8x8.com vcc-sip-uk3.8x8.com
AP1 –P1/P2 (Asia Pacific)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-ap1.8x8.com/AGUI/login.php
  • https://vcc-ap1.8x8.com/CM/login.php
 vcc-ftps-hk1.8x8.com vcc-sip-hk1.8x8.com
AU1 –P1/P2 (Australia)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-au1.8x8.com/AGUI/login.php
  • https://vcc-au1.8x8.com/CM/login.php
 vcc-ftps-sy1.8x8.com vcc-sip-sy1.8x8.com
AU2 –P1/P2 (Australia)
  • https://login.8x8.com (For Unified Login)
  • https://vcc-au2.8x8.com/AGUI/login.php
  • https://vcc-au2.8x8.com/CM/login.php
 vcc-ftps-sy1.8x8.com vcc-sip-sy1.8x8.com
BC1 –P1/P2 (Bell Canada Ontario)
  • https://login.8x8.com (For Unified Login)
  • https://odcc1.bell.ca/AGUI/login.php
  • https://odcc1.bell.ca/CM/login.php
 ftps.on.odcc.bell.ca odcc-sip-on1.bell.ca
BC2 –P3/P4 (Bell Canada Ontario)
  • https://login.8x8.com (For Unified Login)
  • https://odcc2.bell.ca/AGUI/login.php
  • https://odcc2.bell.ca/CM/login.php
 ftps.on.odcc.bell.ca odcc-sip-on1.bell.ca