What are invalid characters and field length in CRM?

Updated: 06/07/2024

Question

What are invalid characters and maximum character length in CRM?

Applies To

  • 8x8 Contact Center
  • CRM 

Answer

The Field Name can contain the following values: A-Z, 0-9, _. The maximum character length is 32. The Display Label can contain any character except ~ and the maximum character length of the Display Label is 32.
You can enter an unlimited number of Pick List Values with a maximum character length of 32 for each. To organize the order of the Pick List and define the default value, click More then Sort Alphabetically.
Configuration Manager will not process successfully if invalid characters or symbols are entered. Invalid characters are special characters such as & ~ ! @ # $ % ^ * ( ) _ - + =