How to Return 8x8 Phone Numbers to 8x8

Updated: 05/31/2024

Objective

Return 8x8 phone numbers in Admin Console to 8x8 when cancelling 8x8 phone numbers.

Applies To

  • 8x8 Admin Console
  • Phone Numbers

Procedure

  1. Log in to 8x8 Admin Console.
  2. Click Phone Numbers.
  3. Set the following filters: Available, Regular, and Claim.
    clipboard_e9bc542351ecb7b0cf1cbd3f0b843c4e4.png
  4. Choose the numbers you want to return and then click Return numbers to 8x8.
    clipboard_e47f8466b3e0c5fce9b7e3557b0768659.png

Additional Information

You may also return the ported out numbers in case they are of no use for you anymore.