What file types are supported for MMS?

Updated: 07/11/2024

Question

What file types are supported for MMS?

Applies To

  • 8x8 Work for Desktop
  • 8x8 Work for Mobile

Answer

Maximum File Size

Operators support different maximum file attachment sizes. Files of 2Mb or less will be resized to the appropriate destination operator defined limit. Files over 2Mb are not supported and will be rejected.

File Types

Below is a list of currently supported file types. File types outside of this list are not supported and will be rejected.
  • audio/3gpp
  • .3gp audio/amr
  • .amr audio/amr
  • audio/3gpp .3gp
  • audio/amr .amr
  • audio/amr .3ga
  • audio/mp4 .m4a
  • audio/mp4 .m4p
  • audio/mp4 .m4b
  • audio/mp4 .m4r
  • audio/mpeg .mp3
  • audio/wav .wav
  • image/bmp .bmp
  • image/bmp .dib
  • image/gif .gif
  • image/jpeg .jpg
  • image/jpeg .jpeg
  • image/png .png
  • video/3gpp .3gp
  • video/h263 .h263
  • video/h264 .h264
  • video/mp4 .mp4
  • video/mp4 .m4v