Objective
Define password policies and set rules on password length, formation, password duration, and common password practice for users to follow while creating their passwords.
Applies To
- 8x8 Contact Center
- Configuration Manager for Contact Center
- Password Policies
Procedure
- Log in to your 8x8 Application Panel.
- Select Configuration Manager for Contact Center.
- Select Security.
- Select the Password Policies tab.
- Configure the desired settings.
Available Options
- Password Expires (In days): Defines how long a password is alive. After the specified duration, the password expires and needs to be changed.
- Enforce Password History: Defines the number of previous passwords (or no passwords) to be remembered by the system. It prevents users from using the previous passwords when creating a new one.
- Minimum Password Length: Defines a minimum length for a password. Restricts agents from choosing a password less than the specified length.
- Password Complexity Requirement: Defines if a password must be set with a certain complexity, requiring different types of characters.
- Password Question Requirement: Defines if the answer to a security question in the agent profile can be the same as the password or not.