Objective

Applies To

• Poly VVX 500
• Call Forwarding

Procedure

Note: It is highly recommended you set up forwarding for your extension via 8x8 Admin Console or 8x8 Work for Desktop.

Enable Local Call Forwarding on Phone (Not Recommended)

Note: Any forwarding rules set on the phone itself have the potential to be lost in the event of a hardware reset, as well as conflict with rules set in 8x8 Work applications.

1. From Home view, tap Settings > Features > Forward.
2. Tap the forwarding type to enable.
3. Type a forwarding number.
4. Tap Enable.

Time Saver: From the Lines view, tap Forward. Then tap the forwarding type to enable or disable. (To see Lines view, from Home view, press the Home button once.)

Disable Local Call Forwarding on Phone

1. From Home view, tap Settings > Features > Forward.
2. Tap the forwarding type to disable.
3. Tap Disable.

Time Saver: From the Lines view, tap Forward. Then tap the forwarding type to enable or disable. (To see Lines view, from Home view, press the Home button once.)

Forward Incoming Calls on a Per-Call Basis

1. As the phone rings, tap Forward.
2. Enter the forwarding number.
3. Tap Forward again.