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Can I adjust Caller ID when sending outbound SMS?

Updated: 06/04/2024

Question

Can I adjust Caller ID when sending outbound SMS?

Applies To

  • 8x8 Work
  • SMS
  • Caller ID

Answer

No, there is no way to change the Caller ID for outbound SMS. This means the main company number cannot be used as a display for all outbound SMS.