Question
What flash and star commands are available for analog phones?
Applies To
- Analog Phones
- Star Commands
Answer
Flash and Star Commands for Analog Phones
Flash Command |
Description |
Comments |
Notes |
F |
Flash |
|
|
* |
Star |
|
|
F1 |
Hold or Make a New Call |
|
|
*1 |
Retrieve call from Hold |
|
|
F F |
3 Way Conference Call via Phone |
1. Establish a call 2. Press Flash 3. Dial the 2nd party 4. Press Flash again. |
|
F7 |
Drop the 2nd party from a Conference Call |
|
|
F F |
Blind Transfer via Phone |
1. Establish a call 2. Press Flash 3. Dial the 2nd party 4. When you hear ring back, hang up the call. |
|
8x8 Server
Star Code |
Description |
Comments |
Notes |
|
|
|
|
F*98# <destination #> |
Blind Transfer |
|
This is the recommended method for blind transfers. |
*5 |
Barge |
Barge into a call being monitored with audio |
3 way audio |
*6 |
Barge |
Barge into a call being monitored while you're muted. |
Agent and customer can't hear you. |
*9 |
Barge |
Barge into a call being monitored while you whisper to the agent. |
|
*22 |
Barge |
Monitor a live call. Extension is barge-able and barge is enabled on calling extension. If not, then there should be an IVR played. |
Added to viceprofile config for 8x8 server side control. |
*23 |
BMW for "Barge Direct" |
Allows users to bypass the monitor function. |
Added to dial plan on the server.cfg config; but is pending Ijjwal to put it in provisioning package for Production. |
*66 |
Call Pickeup - Directed |
Directed call pickup |
Added to voiceprofile config for 8x8 server side control. |
*0 |
Call Recording |
|
|
*67 + DID |
Caller ID - Block |
Block outbound caller ID |
Obihai device is handling instead of 8x8 server side. |
*78 |
DND - Enable |
Device side DND |
|
*79 |
DND - Disable |
Device side DND |
|
*80 |
DND IVR to Enable/Disable |
Server side DND |
This is not supported. |
Obihai ATA
Star Code |
Description |
Comments |
Notes |
*96 |
Barge In |
We don't use device barge function but 8x8 BMW star codes service instead. |
set($Bar1,1) |
*77 |
Block Inbound Anonymous Caller - Enable |
|
set($Bac,1) |
*87 |
Block Inbound Anonymous Caller - Disable |
|
set($Bac,0) |
*69 |
Call Return |
return call of the last caller |
call($Lcn) |
*56 |
Call Waiting - Enable |
|
set($Cwa,1) |
*57 |
Call Waiting - Disable |
|
set($Cwa,0) |
*81 |
Caller ID - Block |
Block caller ID for all outbound calls. |
set($Bci,1) |
*82 |
Caller ID - Unblock |
Unblock caller ID for all outbound calls. |
($Bci,0) |
*61 |
Caller ID - Block Once |
|
set($Bci1,1) |
*68 |
Caller ID - Unblock Once |
|
set($Ubci1,1) |
*72 |
Call Forward - Enable All Calls |
|
coll($Cfan), set($Cfa,1) |
*68 |
Call Forward - Disable All Calls |
|
set($Cfa, 0) |
*72 |
Call Forward - Busy Enable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
coll($Cfbn), set($Cfb,1) |
*68 |
Call Forward - Busy Disable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
set($Cfb, 0) |
*72 |
Call Forward - No Answer Enable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
coll($Cfnn), set($Cfn,1) |
*63 |
Call Forward - No Answer Disable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
set($Cfn,0) |
*4711 |
Codec - Enable G711 Only |
|
set($Cdm1,3) |
*4729 |
Codec - Enable G729 Only |
|
set($Cdm1,4) |
*78 |
DND - Enable |
|
set($Dnd,1) |
*79 |
DND - Disable |
|
set($Dnd,0) |
*64 |
Intercom |
*64 is on the device side. It's not configured/supported. This can be implemented in a future enhancement release. |
|
*03 |
Loopback - Media - Set |
|
set($Lbm1,1) |
*04 |
Loopback - RTP Packet - Set |
|
set($Lbp1,1) |
*10 |
Mode - Day |
|
set($Opm,0) |
*11 |
Mode - Night |
|
set($Opm,1) |
*12 |
Mode - Auto Night |
|
set($Opm,2) |
*28 |
OBiBT Discoverable |
|
btdscvr(0) |
*29 |
OBiBT Discoverable |
|
btdscvr(1) |
*27 |
OBiWiFi as Access - Enable |
|
Wi-Fiap() |
*07 |
Redial |
|
call($Ldn) |
*05 |
Repeat Dial - Enable |
|
rpdi($Ldn) |
*06 |
Repeat Dial - Disable |
|
rpdi() |
*74([1-9]|[1-9]x) |
Speed Dial - Set |
|
coll($Spd[$Code]) |
*75([1-9]|[1-9]x) |
Speed Dial - Say |
|
say($Spd[$Code]) |
*76 |
Speed Dial - Clear |
|
set($Spd[$Code]) |
*98 |
Transfer - Blind |
|
coll($Bxrn) |