Symptom
When setting up your Poly SoundStation IP 6000, you see an error message that reads "Failed to get boot parameters via DHCP."
Applies To
- Poly SoundStation IP 6000
Resolution
Set the Ethernet Link Rate on the Switch Port
If the Ethernet Link Rate of the Poly IP 6000 is 10/100Mbps, it will fail to auto-negotiate a Tx/Rx rate with a Gigabit Ethernet port on the switch. Manually set the switch port where the phone is connected to 100FD (100 Full-Duplex).
Cause
The Poly Soundstation IP 6000 supports a dual auto-sensing 10/100baseT Ethernet LAN Port.
If the Poly IP 6000 is plugged into a Gigabit 10/100/1000 switch port, 8x8 suggests you set your switch port to static speed 100 full duplex full instead of auto-sensing.
Not defining the speed and duplex manually causes a duplex mismatch. The effect of a duplex mismatch is a link that operates inefficiently. A duplex mismatch may be caused by manually setting two connected network interfaces at different duplex modes or by connecting a device that performs auto-negotiation to one that is manually set to a full duplex mode.