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Select a Preferred Timezone for Communication on 8x8 Support Cases

Updated: 09/10/2024

Objective

Select a preferred timezone for communication on 8x8 support cases.

Applies To

  • Case Creation
  • 8x8 Technical Support
  • 8x8 Support Portal (My 8x8)

Procedure

When creating a new case, under Additional Information go to Timezone to Contact and select the timezone during which you wished to be contacted.

Additional Information

For more information, see Create a Case with 8x8 Support.