The hardware endpoints listed in this article are currently in End-of-Sale (EOS) status, and have or will soon reach End-of-Life status (EOL). Phones in EOL status will no longer work with 8x8's service.

8x8 will endeavor to support these products to at least the manufacturer's end of security support, but reserves the right to end support for them, for security or operational reasons.

For purposes of this article, a device that is supported in Admin Console means that it is visible in Admin Console under Home > Devices as well as in any assigned user profile(s). It also means that this visible device entry can be edited (such as the ability to delete it or change the phone model type).

Your device will work as long as it is supported in the 8x8 Admin Console.

If 8x8 removes your device from 8x8 Admin Console, it will continue to work, but it will not have SRTP (encryption) enabled. In this case, you will no longer be able to make changes to the device in 8x8 Admin Console.

If the device is removed from Admin Console as a supported model, your calls will not be encrypted and will be less secure as a result.

Yes, you can swap your old device for a new one within Admin Console user profiles. This will not affect the user except to provide them with a new phone device, which must then be activated.

Below is the list of products that are end of sale with their respective manufacturer and have entered the end of life process with 8x8.

Configurability for all Aastra phones was only available in the legacy Account Manager service platform, which has been fully retired.

Configurability for the Cisco Linksys SPA122 ATA was only available in the legacy Account Manager service platform, which has been fully retired.