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Factory Reset a Poly VVX Through the Web GUI

Updated: 04/16/2024

Objective

Factory reset a Poly VVX phone using the web GUI for the phone.

Applies To

  • Poly VVX Phones

Procedure

  1. Find the IP address for the phone.
    1. From Home/Menu select Settings.
    2. Select Status.
    3. Select Network.
    4. Select TCP/IP Parameters.
    5. Note the IP address displayed here.
  2. Log in to the web interface.
    1. Enter the ip address on a web browser preceded by https:// (e.g. https://192.168.1.10).
    2. Use the login credentials (admin - MAC password).
  3. Perform the factory reset: Navigate to Utilities > Phone Backup and Restore > Global Settings > Restore.