Can I change the primary administrator in 8x8 Admin Console?

For all functional intents and purposes, a change in the originally appointed (primary) administrator of 8x8 X Series (or Editions) services should not typically be necessary. Instead, simply grant administrative privileges to any required user.

If your admin change is part of a business ownership transfer, follow our guidelines for completing the transfer with our Billing Department. See How to Transfer Account Ownership.

Create a case with 8x8 Support for assistance with resolving any issues your new administrator may have with 8x8 system or business management.