Objective
Prepare your 8x8 phone system for a holiday.
Will your business be closed or have reduced hours of operation during a holiday? Admin Console easily allows you to prepare with temporary options to configure your voicemail, call forwarding, and Auto Attendant options while you are away (and restore for normal operations).
Applies To
- Admin Console
- Extensions
- Voicemail
- Call Forwarding
- Auto Attendant
- Holiday Setup
Procedure
Click below for detailed instructions on how to:
- Configure your extension voicemail and Ring Group voicemail.
- Determine how you will receive voicemail notifications for your extension, and set up a Ring Group voicemail greeting for the holiday.
- Set Up Voicemail Options in 8x8 Admin Console
- Set Up Ring Group Voicemail in 8x8 Admin Console
- Configure your call forwarding.
- If you would like to direct calls to an alternate number during holidays, you can simply create and activate forwarding rules to automatically perform this handling.
- Set Up Call Forwarding in 8x8 Admin Console
- Configure your Auto Attendants.
- Your Auto Attendant is a powerful tool that offers an array of options for call handling in situations such as holidays or reduced hours of operation, including time-based greetings and routing.
- Set Up a Holiday Schedule for an Auto Attendant in 8x8 Admin Console