8x8 Community

My Services Express Jitsi as a Service 8x8 Connect 8x8 Work for Web

Temporarily Failed to Send Fax Error

Symptom

When attempting to send an internet fax, you receive an error that reads, "Temporarily failed to send fax."

Applies To

  • 8x8 Work for Desktop
  • Internet Fax

Resolution

Clear Cache & Log Out

  1. Clear browser cache.
  2. Log out of 8x8 Work for Desktop and then log back in. Note: Closing 8x8 Work for Desktop is not considered as logging off.

Cause

This may be due to a browser cache issue. Logging out of 8x8 Work for Desktop will resync the app to the 8x8 server.