Fuze Health Report End-of-Life FAQ

Overview

Fuze Health is a beta product that enables customers to view a status report of their phones and other endpoints.
The Fuze Health product and associated services will be retired (EOL) effective September 16, 2024.

Applies To

  • Fuze Customers
  • Fuze Health

Questions

What is happening?

The Fuze Health product and associated services effective will be retired on September 16, 2024. On this date, access to Fuze Health will be disabled for all customers.

Why is this happening?

Fuze Health is a beta product that was released under the Fuze Labs program. The Fuze Labs program was meant to allow customers to trial new features ahead of General Availability (GA). However, Fuze Health was never released for General Availability, and can no longer be supported.

What are my alternatives?

8x8 proposes the following as ideal solutions for Fuze customers seeking to preserve, enhance, and optimize your Customer Experience with fully-featured, well-positioned and future-proofed UCaaS and CCaaS solutions:

Additional Information