Objective
Integrate a Cyberdata device with 8x8 services.
Applies To
- Cyberdata Paging Speaker
- Cyberdata Talk Back Speaker
- Cyberdata Intercom (not part of a paging group)
Procedure
There are two options for integrating a Cyberdata device with 8x8. The first is integrating it into an existing Poly Multicast paging group and the second is registering the Cyberdata as a third-party SIP device.
Cyberdata as Part of Poly Paging Group
- Log in to the Cyberdata device, and click on the Multicast Tab.
- Enable Multicast Operation.
- Set the Address to 224.0.1.116.
- Set the port to 5001.
- Set Default channel to 1.
- Set Priority channel to 24.
- Set Emergency channel to 25.
These settings match the default settings of Poly and 8x8's paging configuration.
Registering as Third-Party Device
The Cyberdata can be registered as a third-party SIP device on 8x8. For more information on third-party SIP and 8x8 see Does 8x8 support third-party devices?
- Enable SIP opertation.
- Register with SIP Server.
- Set SIP Server to unsbc.8x8.com.
- Set SIP User ID and SIP Auth ID to the GUN provided by 8x8.
- Set SIP Auth Password to the password provided by 8x8.
- Set SIP Remote port to 5299.
- Set Outbound Proxy to unsbc.8x8.com.
- All other settings leave the defaults.
Additional Information
Cyberdata does not support Poly Multicast when the codec is set to G.722, you must change the codec to G.711. If you experience "static" or "buzzing" when making a page this is due to a codec miss match. Change the Poly's codec to G.711. This can be done on a per device basis, or request 8x8 to push this change in the configuration of the device.
Note you can get the password for the device from Admin Console. See Get Device Information and Passwords in 8x8 Admin Console.