Yealink Inter Digit Timeout

Updated: 04/23/2024

Symptom

When you try to dial the area code and if the rest of the numbers are not entered fast enough the phone gives you a decline error message and a busy dial tone.

Applies To

  • Yealink Devices

Resolution

  1. Press the Menu button.
  2. Press 1. This will display the Yealink's IP address.
  3. Access the IP Address on a browser.
  4. Login to Yealink Phone's GUI (Username: admin and Password should be MAC Password ).
  5. Go to Settings > Preferences, modify the values under Inter Digit Time (1~14s) to the desired time. The default is 6 seconds.
    Yalink.JPG

Cause

The phone is not allowing enough time to dial. The phone's Interdigit Short Timer needs to be set to an appropriate amount of time.