Disable Voicemail for Users in Admin Console

Updated: 08/26/2024

Objective

Disable voicemail for users in Admin Console.

Applies To

  • 8x8 Admin Console
  • Voicemail

Procedure

  1. Log in to Admin Console.
  2. Select Users.
  3. Select the pencil icon next to the user you wish to edit.
  4. Scroll down to the Call Forwarding Rules section.

  5. Edit the Call Forwarding Rules to forward calls to No One and Play Busy.

  6. Select Save to complete your changes.